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Job Description
Mindfull Community Limited is seeking a passionate and dedicated Programme Manager to join our team. Reporting to the Head of Caregiver Support and Education, the Programme Manager will play a key role in educating, equipping, engaging, and empowering caregivers of persons with mental health issues. This is achieved through the delivery of structured psychoeducation, support group programmes and emotional support initiatives.
Key Responsibilities
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Conduct and facilitate the Caregivers-to-Caregivers (C2C) Psychoeducation and Caregivers-for-Caregivers (C4C) Support Group Programmes.
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Provide caregivers with relevant information, referrals, and emotional support where necessary.
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Promote awareness of Mindfull Community Limited’s programmes and services.
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Support outreach and partnership efforts with assigned hospitals and organisations through events, talks, and engagement activities.
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Build and maintain relationships with assigned partners to explore collaboration opportunities and connect with caregivers.
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Ensure timely and accurate entry of data into the Customer Relationship Management (CRM) system to support analysis and reporting.
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Participate in staff meetings, case consultations, conferences, and cross-functional projects as required.
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Contribute to team efforts and support colleagues in achieving the organisation’s strategic objectives.
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Perform any other related duties as assigned.
Requirements
Technical Competencies
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Proficient in Microsoft Office applications including CRM and good case documentation.
Core Competencies
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Caregiver Support & Facilitation – Leading psychoeducation and support programmes, and providing guidance, referrals, and emotional support to caregivers.
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Outreach & Partnerships – Promoting programmes, engaging communities, and building strong collaborations with hospitals and organisations.
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Organisational Effectiveness – Ensuring accurate data management, reporting, and contributing to teamwork and strategic objectives.
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Strong Relationship Management Skills - Ability to engage effectively with colleagues, caregivers, partners, and volunteers.
Preferred Qualifications & Characteristics
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Passionate about supporting families and caregivers of persons with mental health issues.
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Diploma or higher qualification in Social Work, Counselling, Psychology, or related field with 1–2 years of relevant working experience preferred.
If you're interested, please get in touch with HR at hr@mindfull.org.sg.
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Job Scope:
The Volunteer Management team is expected to grow the volunteer pool, broker partnerships between community partners, and strengthen volunteer management capabilities.
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Develop and implement effective volunteer management strategy covering recruitment, training, deployment, reward, retention and recognition
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Evaluate all aspects of volunteer programmes to ensure effectiveness and implement changes as appropriate
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Work in partnership with the various departments to identify volunteer needs and co-design volunteer roles
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Establish partnerships with corporates, institutes of higher learning, community organisations and other stakeholders
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Screen, assess, match, train and deploy volunteers to suitable volunteer roles
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Support volunteers in onboarding and role integration
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Leverage technology/ digital platforms and data-driven insights for management reporting
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Manage and maintain the volunteer management database and other administrative documents
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Supervise and develop 1-2 staff members
Job Requirements:-
A Bachelor’s Degree or Diploma in Social Sciences or other relevant qualifications
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Minimum 2 years’ experience in Volunteer Management preferred
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Good organisation skills and a strong team player
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Good communication skills and resourceful
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Ability to work well with a diverse group of professionals from the public and private sectors
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Flexibility to work occasional evenings and weekends so that you can be part of our community events
If you're interested, please get in touch with HR at hr@mindfull.org.sg.
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Job Summary:
Mindfull Community Limited is seeking a Corporate Communications intern to join us for 6 months.
Job Responsibilities:-
Development and Execution of Social Media Posts - Strategise, plan, and execute social media posts as determined in the content calendar.
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Developing Social Media Campaigns - Ideate, refine, and execute key social media campaigns for signature events and occasions.
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Creative Storytelling Strategy - Ideate and refine creative strategies on the general marketing level, be it digital campaigns, corp videos or more.
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Copywriting - Come up with engaging and concise copy for posters, aligned to our mental health programmes and assist with writing of Annual Report or compiling content across depts.
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Media Stories - Sourcing of profiles and writing stories for the media/website to build understanding for those struggling with mental health issues and their families.
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Design (optional skill set) - To assist with design concept and execution (if familiar with Illustrator or Canva)
Job Requirements:
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Good in writing and creative ideation
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Ability to be proactive, responsive, detail-oriented and demonstrate good judgment
If you're interested, please get in touch with HR at hr@mindfull.org.sg.
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Job Scope:
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Assist the Head, Partnerships and Engagement to achieve budgeted annual fundraising target.
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Build fundraising pipeline, conduct research and review of donors/ prospects and support effort to establish new relationships to build visibility and financial resources.
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Oversight of the donor engagement and appreciation process for stewardship and recognition opportunities.
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Facilitate the management and execution of donor events (e.g. donors recognition receptions, dinners, dedication ceremonies) with internal and external parties.
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Development, implementation and review of fundraising strategies for continuous improvement in revenue, acquisition and retention performance.
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Research, write and submit winning grant applications.
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Work closely with the various teams to develop campaign collaterals and utilise CRM system, website and social media to maximise effectiveness of fundraising programs.
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Analysis of campaigns and reporting to ensure continuous improvement.
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Manage donor/ prospect records and database.
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Manage special projects in collaboration with other departments from time to time.
Job Requirements:
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At least a Bachelor’s degree.
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Fundraising experience in a non-profit organisation or education institute is preferred.
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Exceptional research skills required to thoroughly identify, assess, and engage potential prospects and donors.
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Highly developed interpersonal communication and relationship management skills.
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Strong attention to details, administrative and logistical skills.
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Be a good team player.
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Excellent command of English and capacity to write clearly.
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Experience with organisation and project management skills.
If you're interested, please get in touch with HR at hr@mindfull.org.sg.
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Partners' stories
Davina Liew
C2C helped my partner understand me better and gave us the tools to grow stronger together. It made a big difference in our journey.
Davina Liew
C2C helped my partner understand me better and gave us the tools to grow stronger together. It made a big difference in our journey.