Mindfull Community Launches Singapore's First Family-Focused Hub-And-Spoke Mental Health Network
- Squall Chu
- Jul 26
- 9 min read
Updated: Jul 28
The merger of Caregivers Alliance Limited and Resilience Collective creates a new brand that champions mental health for caregivers, youths and families
SINGAPORE – 26 JULY, 2025. Caregivers Alliance Limited (CAL) and Resilience Collective (RC) launch their unified brand Mindfull Community today with an expanded remit. Since their merger in January, the not-for-profit organisation has been reworking the blueprint to enable mental wellness, illness and recovery in communities that require assistance. The rebrand goes public this morning at Gardens by the Bay, where Senior Minister of State for Transport and Law Murali Pillai will deliver opening remarks and flag off a charity walk involving 2,500 mental health caregivers and persons in recovery, corporate and community partners, schools, hospitals, faith-based organisations, volunteers and staff. The programme—running from 7 a.m. to 11 a.m.—includes a welcome by Board Chairman Hsieh Fu Hua, the formal brand launch by CEO Tim Oei, board members and caregiver and care recipient representatives, and an exhibition installation of personal stories from caregivers and care recipients, on display at Gardens by the Bay until 1 August.
“Changing our name is just the start. Our goal is to create a single ecosystem for our nation where mental health support is readily available,” said Tim Oei, CEO, Mindfull Community. “Our hub-and-spoke model ensures we are within reach of communities—staffed outposts in neighbourhood community centres, schools, hospitals and clinics—so every resident can walk into a mini-hub of care to receive immediate attention, practical training and fast referrals to specialist help.”
Help Starts at Home, Care Gaps Persist
Recent research shows that mental-health support in Singapore often starts—and stalls—within personal circles: ¹78.4% of residents turn first to friends, partners, siblings or parents, yet uncertainty about symptoms (40%), cost (36%) and confidentiality worries (33%) deter many from seeking professional care. Among youth, ²one in four polytechnic students say they would join a school support group, with the majority describing themselves as just merely “Ok”, “just coping”, or “in a dark place”.
Meanwhile, the toll on caregivers is acute: ³every second primary caregiver experiences burnout, and 53% want formal training to help loved ones. Together, these gaps highlight the urgent need for a community-based, no-wrong-door approach.
“These data all point to one truth: we need to have a deeper and more penetrative presence within the communities, and importantly, to ensure everyone receives the fair and non-judgemental attention they deserve,” Oei said.
(Sources: 1) National Population Health Survey 2022, CARE Singapore and market research company Milieu Insight 2024, 2) Sample group of 106 Singapore Polytechnic students, 30 Apr, 2025, 3) Milieu X CAL study on mental health of over 1,000 primary caregivers post -COVID, 2022; CNA)
Mindfull Community’s “one ecosystem” agenda
A whole-of-family viewpoint is key in Mindfull Community’s vision. Family and social networks are strengthened through practical workshops and learning modules to equip caregivers and youths with the know-how to recognise distress early and to act quickly. At the same time, peer-support leaders are trained in secondary schools and Institutes of Higher Learning to drive youth-for-youth prevention on campus.
Through a hub-and-spoke access model, island-wide satellite outposts will embed triage and allied-health staff directly in hospitals and clinics. Dedicated case managers already operate at six outposts across six hospitals, with plans to extend the network. Branded the Caregiver Support Network – Community Outreach Team (CREST-CSN), this team raises awareness of caregiving concerns and enables early identification of caregiver needs through screenings, counselling, coping-skills coaching, engagement activities and seamless links to community services. Similarly, this hub-and-spoke access model aims to roll out to include organisations such as community centres and other venues.
Mindfull Community builds on our legacy caregiver education programmes while broadening support to include caregivers, youths and the larger community. Guided by a “bridging approach” in its elevated services and programmes, the team designs customised activities that address families’ health-and-social needs end to end. For both caregivers and young people, the top priorities are psycho-education workshops and peer support groups to ensure they receive personal attention.
The workshops develop early-stage awareness and crisis-management skills, and pair caregivers through caregiver-to-caregiver mentoring. Youth outreach taps peer cliques, school clubs and informal networks to draw students into the same mental health talks and skill-building sessions. Across all ages, support groups create safe spaces for like-minded communities, reinforced by social-engagement activities that deepen bonding and encourage open sharing.
Strategic partnerships ensure a multipronged approach to extend outreach into the corporate, governmental, educational and allied health sectors, to provide a continuum of care for clients across life stages and transitions.
Oei elaborates on scaling through partnerships, “Our first-year roadmap is practical and partner-powered. We are already collaborating with new allies such as COMO Group, Geneco, PSA and Gardens by the Bay, while deepening work with longstanding partners such as the Institute of Mental Health, National Youth Council, SCAPE, Singapore Polytechnic, multiple institutes of higher learning, and other social service agencies.
“Together, we will seed trained peer responders in community centres, campuses, hospitals, clinics and offices; and weave mental-health literacy into corporate onboarding. Such strategic partnerships ensure that support is never more than just a conversation or a call away,” concludes Oei.
Organisations or individuals keen to collaborate or volunteer may email partnerships@mindfull.org.sg or visit www.mindfull.org.sg/ for details. For more information and images, click HERE for the media kit. (Note: Event photos will be uploaded on July 26, 2025 after 12pm)
Media Contacts:
Esther Faith Lew
LEW PR
Media Liaison
HP: 97597513
Ryp Yong
Mindfull Community
Head of Communications
HP: 97506292
Chloe Low
Mindfull Community
Corporate Communications
Executive
HP: 9382 8708
About Mindfull Community Mindfull Community is a Singapore-registered not-for-profit organisation formed in January 2025 through the merger of Caregivers Alliance Limited and Resilience Collective. As the nation’s no-wrong-door mental-health hub, it operates a hub-and-spoke network with government, healthcare, education, community and corporate partners to give caregivers, youths and individuals in distress stigma-free access to practical education, peer support and coaching. By putting safe neighbourhood spaces and digital tools within easy reach, Mindfull equips individuals to recognise, respond to and recover from mental-health challenges—making lasting wellness a shared community goal. www.mindfull.org.sg/
The following are provided in the annexes below:
Annex A: Data Slides
Annex B: Partner Info and Quotes
COMO x Mindfull Community
The COMO Group has signed a year-long Memorandum of Understanding (MOU) with Mindfull Community in 2025 to champion mental health awareness and resilience across its workforce and the wider community, and aims to integrate mental wellness initiatives into employee engagement and community outreach.
Mindfull Community will be hosting curated talks and workshops on topics such as “Stress and Burnout at the Workplace” and “The Importance of Setting Boundaries” to the COMO Group employees.
Additional initiatives include volunteering opportunities like “Walk-the-Talk” nature sessions with Mindfull’s care recipients, and fundraising through COMO’s F&B outlets (e.g. Cocktails for a Cause) and the annual COMO year-end fundraising efforts. Proceeds from these efforts will fund mental health education and caregiver support programmes.
Geneco x Mindfull Community – ‘Lost To Be Found’ Campaign
In celebration of Singapore’s 60th birthday, Geneco, Singapore’s No. 1 Electricity Residential Retailer, launched ‘Lost To Be Found’, a nationwide youth mental wellness campaign exploring self-discovery through art and nature. In collaboration with local actor-artist Chen Xi, the initiative features six black-and-white illustrations and an immersive video journey tracing emotional waypoints across Singapore’s greenscapes. Beyond raising awareness, Geneco has pledged $10,000 to Mindfull Community and renewed its $10,000 contribution to Beyond the Label, reinforcing its long-term commitment to mental health. The campaign kicks off at Grovve at *Scape, Singapore’s first integrated wellness space for youths, and runs from 24 June to 30 September 2025.
Geneco is sending a contingent of over 40 staff members to walk in solidarity for mental health at A Mindfull Walk 2025. Quote: “To commemorate SG60, the ‘Lost To Be Found’ initiative is our way of walking alongside the nation for the importance of mental wellness. With our like-minded partners, including Mindfull Community, we hope this campaign offers an outlet for healing, reflection, and the quiet strength to move forward together.” – Lim Han Kwang, CEO of Geneco
Annex C: A Mindfull Journey exhibition @ Gardens by the Bay till 1 August
To see all stories in “A Mindfull Journey”, click HERE
Annex D: Corporate factsheet
Purpose Statement We are the go-to organisation providing accessible, stigma-free, and empowering mental health support so everyone can achieve lasting mental wellness. Mission We are a safe, nurturing space where individuals can talk openly, find support, and access the right tools and resources to build resilience. Through education, coaching, and community, we empower everyone— whether affected directly or indirectly—to thrive and navigate life’s challenges with strength and hope.
Vision
A world where mental wellness is embraced by all—free from stigma, supported by community, and integrated seamlessly into everyday life. How Mindfull Community came about Formed in January 2025, Mindfull Community brings together the unique strengths of Caregivers Alliance Limited (est. 2011) and Resilience Collective (est. 2018). Together, we aim to create a safe, inclusive space– a go-to place for burdened minds– where anyone can seek help, share openly, and begin their journey of healing.
This brings together over 10,000 caregivers from CAL and approximately 2,000 individuals with mental health conditions from RC, allowing both groups access to a broader range of services. These include crisis intervention, self-care tools, peer support, training, and resilience-building initiatives. Together, the organisation will reach a broader spectrum of the community from youths to older adults.
Currently, we support both care recipients (individuals with lived experiences of mental health conditions) and caregivers (those supporting loved ones living with mental health conditions) through a range of programmes built on empathy, education, and empowerment. For details of our programmes, download our brochure HERE.
Explaining the name “Mindfull Community”
When mental health is poor, minds are "full", especially for our clients who are overwhelmed and burdened when they first come through our doors. Mindfull Community embraces a conducive space for all to gather and find support, not just from our services but from each other within this community. With the tagline, "where minds find light", we aim to lighten burdened minds such that they can resume everyday life and be mindful in caring for their mental health.
Annex E: Case Studies
Stories of our Community ~ shapes our “bridging approach” to programming for the family unit A key insight gleaned from 13 years serving caregivers and 7 years helping youths was the lack of a common platform and understanding between caregiver and care recipient in family units, about mental health conditions, medication, coping and recovery. For some families, long-standing tensions rooted in cultural expectations, traditions, or strained relationships already exist. When mental health challenges arise, these fractures deepen, leaving caregivers at a loss and care recipients feeling unsupported.
This highlights the importance in bringing family members together, building trust between caregivers and youths—so they can communicate openly, build empathy and confide in each other as they journey toward recovery. Below are three case studies showing how families benefit when those walls come down.
Annex F: CEO Profile and Photo
Tim Oei, Chief Executive Officer
Tim Oei took the helm of Mindfull Community on 1 February 2025. He brings extensive experience leading and transforming large not-for-profit organisations. A former practising lawyer, Tim was CEO of NKF from August 2017 after heading AWWA for close to 10 years prior. A familiar face to CAL and mental health caregiving, Tim was on CAL’s board from 2018 to 2024. Tim volunteers his time with several non-profit organisations and various panels. He also enjoys mentoring individuals in the healthcare, community, and social services, and hopes to inspire them onto meaningful leadership journeys that can benefit the non-profit sector as a whole. Holding a Bachelor of Laws (Honours) from the National University of Singapore and a Master of Business Administration in Legal Practice from Nottingham Trent University, Tim has also been inducted as a Social Service Fellow since 2019.
Annex G: Photos of our Community
